Privacy Policy

At MedCareComplete, LLC (MCC) we are committed to earning your trust by respecting and protecting the privacy of the information you provide to us online. Here's how MCC gathers, uses and safeguards information about you when you visit our website.

Information We Gather on Our Website

When you register as a client for member access, pre-qualify for products or services, request a quote or complete online enrollment forms within our website, we ask that you provide identifying information and demographic information about yourself (e.g. name, date of birth, email, phone number, address, state or residence). This information is required at initial registration or during pre-qualification processes, and it is used to identify you as a unique user or willing prospect. MCC will never ask for confirmation of your personal or account information through an email, and you should never respond to an email (especially unsolicited email) that asks for your personal information). Personal Health Information (PHI) - The Health Insurance Portability and Accountability Act of 1996, known as HIPAA requires that covered entities protect the privacy of your PHI that has been provided or obtained through a 3rd party source. Data that you provide is subject to being shared with business partners. Such information is gathered through pre-qualification questionnaires and application forms. We will disclose such information to business partners to the extent it is necessary for them to perform their analysis and services. We do not rent, sell or otherwise disclose information on our online visitors or their PHI with other 3rd parties for their own marketing use.

Other Information We Capture

MCC's web server automatically recognizes only your IP address when you visit our website as an anonymous visitor (without logging in). Our website does not recognize your email address. However, MCC collects your email address when you communicate with us via email; provide your email address to us when completing an online application or pre-qualification questionnaire, or register to access secure areas of our website. If you register on our website, please keep your email address up to date in your personal profile. This email address will be used to retrieve a forgotten password and assist you in using other self-service features. MCC also collects aggregate information about pages visited within our website.

Does MCC have security measures in place to protect your information?

MCC has implemented reasonable physical, technical and administrative security standards to protect personal information from loss, misuse, alteration or destruction. Our service providers and vendors are contractually bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose. While MCC has taken steps to make the information you provide to us as secure as possible against unauthorized access, please keep in mind that no data transmission over the Internet is 100% secure. Any information disclosed online can potentially be intercepted and used by unauthorized parties.

Does MCC Disclose Your Personal Information?

We disclose personal information to business partners that are necessary to provide our products and services. For Examples:

What We Do With Information We Gather

We use the information we gather about visitors to our website in one or more of the following ways:

Use of Cookies

The MCC Web site may utilize "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize MCC pages, or register with MCC site or services, a cookie helps MCC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same MCC Web site, the information you previously provided can be retrieved, so you can easily use the MCC features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the MCC services or Web sites you visit.

Our Policy for Children

Our website is not intended to attract children under the age of 13. We do not use our website to knowingly solicit information from or market to children under the age of 18. Parents and/or guardians are solely responsible for supervising their minor children's use of our website.

Links to Other Websites

Our website contains links to other Internet sites. It is our intent to provide links only to other quality websites. However, we cannot guarantee the safety and privacy of information you provide to these linked sites. Any information collected by websites other than the MCC website is not covered by this privacy policy, and provisions of privacy policies contained on other websites may differ from the provisions of this privacy policy.

Changes To This Statement

MCC will occasionally update this Statement of Privacy to reflect company and customer feedback. MCC encourages you to periodically review this Statement to be informed of how MCC is protecting your information. MCC reserves the right to change this privacy policy and any terms on this Site without notice, at any time, in its sole discretion.

Questions or Comments

If you have questions regarding our online privacy policy, please send an email message to or send your written request to MedCareComplete, Six Concourse Parkway, Suite 3150 Atlanta, GA 30328.