A Restoration Expert is available if a member becomes a victim of identity theft. The service provides a concierge level of identity resolution. A dedicated and Certified Identity Theft Risk Management Specialist (CITRMS) will work with the victim to assess their ID theft situation, and move forward with a fully managed resolution.
With the member's approval, the Restoration Expert will step into the shoes of the identity fraud victim to do everything that is required, such as working with credit bureaus, creditors, corporations, government agencies, law enforcement, and more.
Figure 1 : "2014 Ponemon Institute© Research Report."